18 Help! My Feedburner Subscriber Count Dropped to Zero!
March 25, 2008 /

This morning, Feedburner seems to be suffering a major glitch in the system. All of my blog feeds have suddenly reduced to zero, and after reading the Feedburner forums, it seems that many others are also experiencing this same problem.

EDIT: Feedburner have just added this message to the Known Issues page:

25-MAR 2008: Seeing "0" for your subscriber count right now? Don't panic! One of our stats rollup processes got a bit behind so your subscriber totals may not be tallied yet; it should wrap up soon and your numbers should be back when it's complete.
It's good to know the Feedburner team are working out this issue. Hopefully anyone affected will see their stats return to normal soon enough!

Edit 2: I just logged in to my Feedburner dashboard and have found my stats are back to normal now (though my feed count widget doesn't seem to have caught up yet!). Has anyone else noticed the change?

I'm keeping an eye on Feedburner's known issues page and will update this post if I hear any news about the sudden subscriber drop.

In the meantime, if anyone else has any news about this, please let us know by leaving a comment below.

Author: Amanda Kennedy

Amanda is a professional blogger and web designer living in Sheffield, United Kingdom.

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18 Comments:

  1. I don´t have problems with mine

    :P

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  2. Not to worry. This happens regularly.
    No subscribers have been lost. Feedburner usually fixes the problem in short order.

    ReplyDelete
  3. Mine dropped to zero too. Thanks for posting about it... Nothing seems to be working right for me today, now at least I know I'm not completely crazy!

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  4. For Dav7: It's good to know not everyone was affected by this!

    For Dave: You're right on that score: Feedburner seem to have begun resolving this already! My stats are back to normal now (at least in my FB dashboard) and most others in the forums are noticing the change too.

    For Lori: Sorry to hear you're having one of "those" days! The good news is that Feedburner seems to be getting this resolved very quickly. Check out your dashboard for reassurance, I'm sure it will make you feel better :)

    ReplyDelete
  5. Yeah, mine also dropped to zero... & so did the Feedburner Widget...

    The solution to "reset" it, is to delete the txt file found in the Data folder (in your feed-count-display folder on your server).
    The script will then make a new txt file with the new count! :)

    ReplyDelete
  6. I did not see mine drop to 0but I did see a decrease of 10 within a few minutes. I was wondering what was going on. Thanks Amanda for letting us know.

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  7. Nothing happened to mine this time as far as I know, but it has happened before several times.

    ReplyDelete
  8. Is feedburner having problems again? I dropped from 126 down to 80 in a matter of minutes. :(

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  9. i guess they didnt work on it since its still happening!

    ReplyDelete
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