November 06, 2008

Issues with the embedded comment form?

Yesterday a few readers emailed me to explain that there were issues with Blogger's embedded comment form.

The issue was that the "Comment as" drop down menu was empty, preventing readers from choosing an identity for their comments which in turn prevented comments from being left.

As yet, the Blogger team have not acknowledged this issue on the Known Issues (or any other blog), and as far as we can tell, the problem should now be resolved. It could have been a browser-related issue, or perhaps Blogger was making some improvements to the embedded comment form which caused this temporary glitch?

Software Testing Zone wrote about this issue in detail, and has since updated this post to explain that this issue appears to have been resolved. I personally did not experience any problems with the embedded comment form for any of the Blogger blogs I viewed over the past few days, but I am interested to learn more about this issue in case something similar happens in the future.

For anyone still experiencing this problem when reading Blogger powered blogs, try refreshing your browser (press F5 for most browsers, which completely refreshed the page), or clear cookies and temporary internet files to ensure you have a fresh version of the page.

If you were affected by issues with the embedded comment form, please do leave a comment below with some information, such as the browser you were using (Firefox, IE6/7, Safari), whether the blog was using a custom domain or a customized template, etc.

Thank you all for keeping me informed about any Blogger issues you are experiencing! Even though I am not officially affiliated to Blogger, I will do my best to help the Blogger community in any way I can.

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Post a Comment 44 Comments:

06 November 2008 10:04 Technoraz said...

Is this true? I never had this kind of problem...

06 November 2008 11:09 zariel said...

nope. never had it. anyway thanks amanda :)

06 November 2008 11:24 e-spice said...

It happened once with me today when attempting to comment. I am using FireFox 3.03.......

Now it seems the problem is resolved.

06 November 2008 11:28 indungg said...

Thanks for you information,..amanda
Did you go on Busby Seo Test ?

06 November 2008 12:01 Typhoon said...

Ya..It happened with me also many times..This is basically due the the fact that the blog didn't loaded up completely and also some cookie problem.

For this Just refresh the page and comment..

Also don't stop the page which is still loading otherwise u will face the same problem.

06 November 2008 14:07 Octamom said...

Just been through this one. I do have a custom domain and a custom template. After numerous readers alerted me through email that they were unable to comment, I ultimately switched back to the pop-up window and readers were able to comment again. That way, readers didn't have to figure out how to refresh, etc.

Blessings!

06 November 2008 16:47 Kendra said...

I had this problem with my blog on Tuesday and Wednesday. I tried switching to a different comment option, then switching back...no change. So I just switched my comments to the pop-up box option and the comments worked.

I'm using IE 7, blogger domain, and a custom template.

06 November 2008 17:50 Silvi said...

I certainly had the problem but not in all of my blogs; one of them remained fine. It had nothing to do with the code, since I copied and pasted the comment form code from the blog that was working into the ones that weren't and nothing happened.

Didn't have to do with templates either, since I saw blogs with default blogger templates that weren't working and also blogs with highly customized templates that worked fine.

I heard it had something to do with an archive that wasn't working properly in the frame or something like that.

By now it's working fine, I do hope it will last!

06 November 2008 17:59 Mike said...
This post has been removed by the author.
06 November 2008 18:01 Tink again said...

I had this issue in all the blogs I customed (5 different blogs). It's working properly now, as you said.

I'm using Firefox 3.0.3., blogger domain and customed template.

06 November 2008 18:06 Mike said...

I had the problem for several days with no problems. Commenting on blogger is pretty poor. The dropdown box is confusing to many people, so this just gave me a good excuse to switch my commenting system over to disqus. I had no problems making the switch and no my readers have a ton of new options. I wish I would have switched sooner. It bothers me that blogger never acknowledged they even had a problem. Please be more responsive to your users. You can search the google groups and find reports of this problem everywhere.

06 November 2008 22:05 noufalz said...

This problem solved when i change language in my dashboard to english.

06 November 2008 23:08 Lydia said...

I have the problem also - I had to change my settings from embedded comments to open in a pop up window. All of my users experienced the problem, both Firefox and Google Users.

I have a heavily customized blogger template, which I read on a forum might be the problem.

Very frustrating to go to the Blogger site and see that it was not acknowledged.

07 November 2008 05:25 Debasis (Software Testing Zone) said...

Hi Amanda,

First of all thanks for mentioning my post regarding the Blogger's Embedded Comment issue (that appears to have been resolved now).

Being a Software Tester by profession, I can tell that this issue was real and was not a browser, resolution, or cookie related problem! Those are potential reasons to cause such issues, but not in this case. I had tested this issue with all possible scenarios and it appeared that it was happening due to partial loading of http://www.blogger.com/jsbin/1858126393-cmt.js file from Blogger's server. So it was more of a server side issue rather than a client side one (browser, cookie etc). More details are updated in my blog post.

Anyway, now that this appears to have been resolved silently, it comes as a great relief. Once again thanks for the link love. Happy Blogging. :)

-Debasis

07 November 2008 17:33 Jennifer said...

I had the problem with my blog on Wednesday. I have a regular blogger template, but I have customized it by adding an extra column. Refreshing didn't help so I switched to the old comment form and it worked. I've been scared to switch back yet, but I guess I should give it a try.

08 November 2008 10:38 syafira said...

yeay!! at last that problem was resolve :D

i had the problem on wednesday .. so i solve it by switching back to popup comment .. today, i read this threat try switch to embed comment, and glad it worked!! :D :D ... yeayyy!! thankyou amanda for this info :)

p/s: jeniffer its worked really :),

08 November 2008 16:07 Takumi86 said...

Nope never had this issue before
Btw for thos who having this problem you can visit this page which i got from JackBook but i modified a little bit to give more explanation

09 November 2008 17:20 Floyd said...

Thanks for posting this, the issue did exist a friend e-mail me and told me about it. Blogger should have been aware of this it is very widespread, I checked it with firefox 3 and also IE-8 beta 2, with the same result I had to implement either the full page or pop-up window for comments to work.

11 November 2008 11:52 Susi said...

I'm having a problem with this. When I have the comments embedded which I think is the most nice-looking, nothing happens when clicking the "post a comment" link. If it isn't worked out I may move my blog somewhere else because the main reason I left Xanga was that anyone would be able to leave comments without signing up, and for the customizable templates (also for the lack of ads).

12 November 2008 03:39 MissandMisterKinkY said...
This post has been removed by the author.
13 November 2008 11:22 Boffill said...

Hi Amanda, I am actually one of the few who emailed you with regards to this concern. I am experiencing this problem until now. I switch to Pop-Up Comment Form for my readers to post a comment but I think it is really an inconvenient type of commenting since some doesn't want pop-ups on their computers. I just hope you can help me with this. I am using Firefox, a custom domain and a custom theme. On my other blogs, I don't have this problem only to my main blog.

http://www.boffillbernardes.com/ <<==-- blog with embedded comment issue.

http://themaniniyot.blogspot.com/ <<==-- blog that doesn't have a problem with this embedded form.


I hope you can help me with this. Please. I badly need your help. Thank you.

13 November 2008 11:40 Boffill said...

Hi Amanda,

I may be one of those who emailed you with regards to this issue. I am experiencing this on my own blog. It has a custom domain, custom template and I am using Firefox. For now, I am using the pop-up comment form for my readers to post their comment. I hope you can help me with this. Thanks for hearing us.

http://www.boffillbernardes.com/ <<-- this is my blog.

14 November 2008 19:13 TrailBlazer said...

I am also facing the same problem

15 November 2008 16:07 MissandMisterKinkY said...
This post has been removed by the author.
16 November 2008 03:18 ~Static~ said...

I also have experienced this problem.

17 November 2008 06:51 michelle cunningham said...

hi! i still have this problem as well. i'm using the lefty minima stretch template so nothing too crazy. and i don't have my own domain. all i really put in was the embeded comment form. grrrrrrr!

http://frexngrin.blogspot.com

22 November 2008 08:12 venkat said...

Yes I faced this problem this happend to blogs that applied new templates,I observed this in some blogs also it seems to be resolved as I set comment form embed below the post after the issue was set.

25 November 2008 08:36 Boffill said...

I'm planning to change the template of my blog and I hope changing of templates will definitely help me solve my problem.

25 November 2008 22:46 Martin Kiš said...

Hi Amanda, i also have some problems with my blog. I can see embeded form on IE or Chrome but not on Firefox. On fox there is just white place. I am really frustrated. What should i do? Wait for fix from blogger team or ? Could please somebody check my html code if there is something wrong?.. your help would be great, thanks .. blog is on domain www.takto.sk and use Amanda´s Super custom template. Thanks in advance

26 November 2008 07:17 Nofa said...

Hi Amanda, I still have experienced this problem.
What should I do to fix it ..

10 December 2008 06:44 atoztoa said...

My blog www.atoztoa.com...

I don't know whether it is due to modifications done by me, comment form is empty.

Just the Heading "Post a comment" shows. There is just start and end html, head, body tags inside the iframe.

But, it is still working fine in K-Meleon 1.1.5. It also works in IE7.

But not in FF3 or IE6.

_ATOzTOA
www.atoztoa.com

17 December 2008 18:38 ألعاب said...

I have been following you for a couple of months not (sometimes quietly) and I really admire all that you have done.

03 January 2009 19:32 Alan said...

Hi Amanda, (sorry if this comes through more than once, having issues posting comments here too)

I am using your Super Template & I am experiencing a few issues. Maybe it's me... First, the calender widget sometimes views correctly & sometimes its views as a numerical date. Second, sometimes the comments view properly & sometimes words partially appear or overlap. Last, I cannot post comments using the link in the window with the "email this post" & bookmarks & that only works with the comments set to "pop-up", not set to posting comments directly below the post. Can you please help? See links below or go to happinesshelp.org. Thank you!

http://www.happinesshelp.org/2008/12/this-blog-is-currently-under.html#comments

http://www.happinesshelp.org/2008/12/my-free-book.html

Alan

20 January 2009 13:17 secret political blogger said...

I keep having problems with mine...

20 January 2009 14:25 Anonymous said...

testing on ie

20 January 2009 19:11 sahil said...

hi amanda

well i am not able to use this trick on my blog. as i was not able to find the above code. actually its not having this code in my html template might be sm other and was not able to figure it out. i would like to use this template on my blog. could u please help me

check out http://mtv-roadies.in

template name is tekikon

i will be highly thankful to you if you help me

thanks

07 February 2009 19:15 Paul said...

I am using a Powerbook running Mac OS X 10.4.11 and Firefox 3.0.4.

I cannot comment in embedded Blogger forms using Firefox, I have to switch to Safari 3.2.1. In fact, to make this comment, I had to switch browser, as I could not comment in your blog.

The blog I mainly need to comment in is a collaborative blog for a private project (so I cannot give you the URL). However, it is hosted on blogspot, using a standard template. When I try to post a comment, the "Comment as:" dropdown only lists "Google account", but does not list my google account. When I press "Post Comment", I do not get asked to sign in to Blogger, instead the page reloads and the text of my comment disappears.

I also have a problem with the Navbar - I do not appear as signed in. So whatever the problem is, it appears to be ongoing.

16 February 2009 08:26 traveling tourist said...

hey thanks for all the information it was very useful to me thanks again i will be back again for sure ! =)

25 February 2009 23:36 Judith said...

I'm having a similar problem to atoztoa--but only on the earliest posts. At the bottom of the post you see the date, labels, Link to This Post, Create a Link, and Post a Comment, but nothing more, and no way to post a comment. The links to earlier posts are also munged, they say only Older Post and Earlier Post, and for those earliest posts they are indeed one to a page. Can you suggest what may be going wrong?

17 March 2009 12:36 Anonymous said...

This comment form at bloggerbuster works for Firefox 3.07 on Mac OSX 10.4, But I have no luck with Safari 2.03 or Mozilla 1.7.13. After adding Chitika ads my own embedded comment form in Firefox stopped working. Anyone found a cross browser solution for embedded comment form?

06 April 2009 08:01 MTV Roadies said...

Another great post as always . you have written you are not officially connected to blogger but perhaps you have done more than even blogger for us bloggers

07 April 2009 00:16 Tammie said...

I can't post a comment using the embedded comment box unless I switch to IE. Firefox does not give my google account as an option in the drop down menu. This is an ongoing issue it seems to me... no fix as of yet.

11 May 2009 15:42 hip said...

i'm having the same problem with the embedded comments and can't post a comment on my own site although other bloggers can.

i'm using Firefox 2.0.0.11 and a regular template with gadgets.

11 May 2009 15:48 hip said...

i'm having the same problem with the embedded comments and can't post a comment on my own site although other bloggers can.

i'm using Firefox 2.0.0.11 and a regular template with gadgets.

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